Zillow Follow Up Boss Substrait
For Zillow teams

Your Zillow leads, worked for months. Right where they already shop.

For Premier Agent and Flex teams on Follow Up Boss. Substrait sees what every Zillow lead is looking at, texts them in your voice until they are ready, and sends each home search to the place they already shop: Zillow.

Try it live
Why Zillow links

Do not make them switch sites. Meet them where they shop.

A Zillow buyer already has the app, the saved homes and the alerts. Pulling them onto your own search site is a fight you do not need to win. Keep them on Zillow and spend the effort on the conversation.

The site they trust

A Zillow link gets tapped. It opens in the app they already use, with their account already signed in.

Filtered to their search

Their area, their price range, beds and baths, and must-haves like a basement or a single story. Not a home page.

Always current

A live search, not a list somebody pulled last week. New homes show up in it on their own.

Follow Up Boss + Zillow

It knows what they are looking at.

Zillow sends your leads into Follow Up Boss with the home they asked about, and the homes they keep viewing and saving come along after. Substrait reads all of it. So the text is about their search, not a generic check-in.

The home they asked about

Where the conversation starts. Price, beds and area all come from it.

What they view and save

The pattern across their browsing. If they ask for Mason and keep opening West Chester, it notices.

What they told you

Their own words win. Browsing only fills in what they have not said yet.

Kelsey R.Zillow lead, 6 weeks in

Hi Kelsey, it’s Dana. Still looking around Mason? Here are the 4 bedrooms under $450k there, it updates on its own.

Mason OH homes for sale zillow.com/mason-oh/

Delivered

Yes, still looking. We want a finished basement though, is that one on Tylersville still open?

Good to know. Let me check on that one today. Would Saturday morning work to go see it?

Sample conversation. Names are illustrative.
How it works

Four steps. Your agents only show up for the last one.

01
The lead lands in Follow Up Boss

Exactly the way it does today. Nothing changes on the Zillow side.

02
Substrait reads their search

The home they asked about, then everything they view and save after it.

03
It texts them, for as long as it takes

In your team’s voice, with Zillow searches built to what they want. Week one or month nine.

04
Your agent gets a warm thread

When a buyer wants a showing or a call, the right agent is told right away, with the whole conversation in Follow Up Boss.

For Flex teams

Zillow brings the buyer. The months after are on you.

Most Zillow buyers are not ready this week. The ones who buy in month four are the ones a busy agent stops texting in month two. On Flex you only get paid when they close, so every lead that goes quiet is money left on the table.

Every lead

Nobody falls through

Every Zillow lead in Follow Up Boss gets worked every day, not just this week’s new ones.

Fast

Answered in a minute

A new lead or a reply at 9pm gets a real answer right away, in your voice, not a canned drip.

Your agents

They talk to buyers

Your agents spend their day on showings and offers, not chasing people who stopped replying.

FAQ

What Zillow teams ask.

Does this work with Zillow Flex and Premier Agent leads?
Yes. Zillow sends both into Follow Up Boss, with the home the buyer asked about. Substrait reads them from there, so there is nothing new to connect on the Zillow side.
Why send buyers Zillow links instead of my own website?
Because that is where they already search. Their saved homes, their alerts and the app on their phone are all on Zillow. Asking them to start over on a site they have never seen costs you the conversation. A link to the exact search they want, on Zillow, gets tapped.
What does Substrait know about each Zillow lead?
What Follow Up Boss knows. The homes they viewed, the ones they saved, the one they first asked about, and the price, beds and area those homes have in common. It uses that to make the text about their search instead of a generic check-in.
Do I have to switch CRMs?
No. You stay on Follow Up Boss. Substrait connects to it, writes in your team's voice, and hands the conversation to your agent the moment a buyer is ready to talk.
What does a Zillow link from Substrait look like?
A normal Zillow search, filtered to what that buyer wants: the area, a price range, beds and baths, and features like a basement or a single story. It opens in the Zillow app if they have it, and it stays current on its own.
Are you partnered with Zillow?
No. Substrait is independent. It works through Follow Up Boss, which already carries your Zillow leads, and it links to Zillow the same way any agent can.

Zillow and the Zillow logo are trademarks of Zillow, Inc. Follow Up Boss is a trademark of its owner. Substrait AI is independent and is not affiliated with, sponsored by or endorsed by Zillow.

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